[Resolved]  Flipkart — nikon dslr d5300

Respected Sir/madam Flipkart has did nothing only they did is fake assurance. On 1st day when I filed the complaint, I talked to their customer care and they said that my matter will be solved in high priority as my product is under replacement policy. Then they rejected . Then on 14th April I again filed replacement request and talked to their senior authority it takes around 1 hour and explain each and every thing about the bad packaging, damage product, that my product is under replacement policy of both of Flipkart and seller also. They said that it was by mistake rejection, this time the matter is with us and we will get back to you with positive answer. But they had made no effort. Even no one from Flipkart has called me a single time. I called them again and again. Then again on 16th April I got the same reply that request for return is rejected seller has rejected. Now sir what is my fault. They have given policy that if they deliver damage product then they will replace the product if request is made within 10 days, I made complaint just after unboxing the product within 10 min of receiving the damage product. Even today I again called the customer care they are again saying that it was by their mistake, they even don't have the reason for rejection. I told the customer care that I have read the replacement policy of seller as well Flipkart also and my product is 100 percent eligible under replacement as fault is not mine . But till the time I don't get any reply from Flipkart only those computer generated replies are given. My return request id numbers are Return id-12201521772382414454 1st return id cancelled Return I’d -12101520724230418853 2nd return request cancelled again without any reason Return id-12101519942646357043 3rd return request initiated are also cancel Flipkart company don’t known why my request is being cancelled. The worst part is that they even don't bother to call me to know the matter. They are directly rejecting . It's very sad and unfaithful act done by Flipkart.