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Flipkart — No proper information regarding replacement of product from flipkart

I am Alvin poulose and ordered a moto g with 16 gb through flipkart ... I paid 11999/- On 25th aug 2014 your executive brought me a moto e with 4 gb instead of moto g ... actually your executive gave the pack at my office, that time i was not at station when i saw box only came to know that it was not the one which i ordered... I sent a return request on the same day... Till now i don't get information regarding replacement of the product
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