Flipkart — no refund after 2 month or no order shipped

1 Review
Dadra & Nagar Haveli, Gujarat, India
 Umesh singh kushwaha on Nov 10, 2019
Dear sir,
Kindly look into this and action pls.
I ramesh kumar mondal purchase a lenovo laptop from flipkart on dt 29.09.2019 with order id - od[protected].
Above 1 month neither shiped my order nor refunded me after many time contact with customer care no solution still.
I want to know why not refund me or why not shiped my order after above 1 month...???
Kindly do needfull as soonn as posssible and take a serious action pls.

Ramesh kumar mondal

Complaint Status

[Nov 10, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Nov 11, 2019
Hi Ramesh,

Order ID : OD[protected]

Product : Lenovo Ideapad 330 Pentium Quad Core - (4 GB/1 TB HDD/DOS) 330-15IGM Laptop

We are sorry to hear that you were facing issue with the above mention order.

Hence, we'd like to set this right by asking seller to refund the amount Rs.19990/- towards your bank account. This amount will reflect in your bank account in 5 business days as seller has initiated the refund on[protected].

Hope you'll understand.
Updated by Umesh singh kushwaha, Dec 03, 2019
Dear sir
Kindly look in to this serious matter,
still my refund not found ...
why so cheating ...???
kindly take a action against flipkart/Seller...
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    Flipkart - no refund after 2 month or no order shipped