[Resolved]  Flipkart — no return / no refund for faulty product delivered

Address:	122001
Website:	www.flipkart.com

Hello team flipkart

Although i raised this issue multiple times 'as compliant' filed to the flipkart website directly, i never able to receive a justifiable solution for this.

However i was a regular customer of flipkart & prefer to do the purchasing through e-commerce platforms like flipkart etc.

But for my purchase of cromton 15l geyser which i purchased somewhere in 2nd week of october 2018, i really feel cheated due to following key reasons behind-

1) product was faulty (Non-working condition) when delivered to me
2) no installation/commissioning assistance from flipkart end (I have to bear the mounting/unmounting & electrician visit charge every time, but flipkart denied to compensate me for that)
3) no exchange for faulty product (I placed the request for exchange as well, but it cancelled automatically w/o notification)
4) no successful return done till date after resuming the complaint for almost 20 times (Every time they close it with some stupid excuse or send some person who deny to complete the pick-up due to unknown reasons)
5) no refund from past 45 days & my money stuck with flipkart.
6) i strongly feel cheated

I request you guys to prefer amazon india in place of local companies like flipkart etc. Because it is quite easy there to do purchasing & even very less time to address such concerns and get resolved as well.

In-case you guys required any dialogue/clarification from my end on this subject, feel free to contact me.

I will be happy to assist you with this.

Regards,

Himanshu awasthi
Gurugram, india.
M: + 91 [protected] / [protected]
E: [protected]@gmail.com