[Resolved] Flipkart — nokia 6.1 plus white

Himadri980

from Kolkata, West Bengal

Address:	South 24 Parganas, West Bengal, 700144
Website:	Flipkart

Hi..!! I'm himadri. I bought a nokia from flipkart. I received the parcel with damage condition (Ekart delivery person is the big witness of mine). So i face multiple problems with the handset like charging problem, power key damage, minor scratches and crack.. So initially i registered a replacement with charging problem issue and called to flipkart and elaborate my full handset condition... They promised me to replacement but rejected 7 times and harrassing me continuously.. They sent technician for solve charging issue not for damage item.. So i refused him then they behaved very bad to me... I'm a flipkart plus member.. My email id is ([protected]@gmail.com) phn. No.[protected]... Any one please help

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Nov 14, 2018

Complaint marked as Resolved

Flipkart cheated me by sending damage product and mentally harassing me by delaying my replacement... Everytime they called and told that please provide us 48 hours and we will resolve your problem but they didn't ...I will not leave you flipkart...you cannot harrassment me as you are doing...I will not leave you...and they are marked here as resolved complain which they didn't...

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Flipkart Customer Care's response We will revert on it.

Nov 14, 2018

Updated by Himadri980 They didn't resolved my replacement...but how they claimed here as resolved issue..I want to know

Nov 17, 2018

Updated by Himadri980 They are harrassing me and not providing any resolution of my problems... please don't do that Flipkart

Nov 19, 2018

Updated by Himadri980 Flipkart social media concern team is the most worst team I have ever seen...they promised me to replace but they sent me replacement with wrong reason(not as per my reason)they updated wrong reason intentionally and Wishmaster didn't match my product with the problems...and still my problem is my problem none of their concern...So it's disrespectful and most harrassing...So guys avoid buying expensive product from flipkart...I think flipkart investing money on advertising not for customer service...very unhappy and unsatisfied..Oneday u will destroy Flipkart ..mind it

Nov 27, 2018

Updated by Himadri980 Thank you Flipkart... Flipkart resolved my problem..and provided me a brand new pack..