Flipkart — non-acceptance of payment received which was confirmed by hdfc bank

Address:110095

I ordered a nike shoes of amount 3597 and made a online payment through hdfc bank using phonepe method which was showing as failed, when i called bank and phonepe about the same they confirm that the payment is successfully received by flipkart but they are not accepting this due to which i am not able to get my refund.
Order id: od[protected]
Bank account number: [protected]
Flipkart account linked number: [protected]
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