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Flipkart — Non Delivery of Mobile handset

I ordered IQ003 mobile on 24th june and delivery date was 29th June but delivery has been postponed to 30th June today is 2nd July still haven't received my order. Launched many complaint but they always say don't have distributor or seller details. Now my money got stuck and its a huge amount this is really pathetic service. Amazon is much much better than Flipkart atleast they deliver there product on time.

Complaint Status


[Jul 03, 2020] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response Jul 04, 2020
We will revert on it.
Verified Support
Flipkart Customer Care's response Aug 09, 2020
Hi,
We are sorry for the trouble you had to go through.
However, we're writing to let you know that the courier service provider has confirmed that the shipment of "QOO 3 (Tornado Black, 128 GB)" was delivered to you on "04 Jul 20'. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
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Comments

Worst service I have never seen in my life

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    code
    Customer satisfaction rating
    75%
    Complaints
    28105
    Pending
    250
    Resolved
    20549
    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    location
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034