[Resolved]  Flipkart — non delivery of product and harassment done by customer care

Address:

380009

Dear Sachin Bansal Sir,

I had given order of refrigerator on 15 april and order id is OD[protected]. In exchange of my old refrigerator which is in working condition, as asked by flipkart at time of booking and i have selected as working condition.

But my product is not getting delivered by flipkart as old refrigerator pickup person is not accepting replacement.

Now delivery dept is not delivering product and customer care is forcing me to cancel order and not providing me solutions. Till now almost i had received 5 calls and each call had wasted my 30 to 40 mins and not providing solution.

This kind of behavior is mental harassment to customer that even after paying money i had to go through such difficulties. I think i had lost my money and flipkart is not deliverying product.