[Resolved]  Flipkart — non receipt of item booked through flipkart

Address:Bangalore, Karnataka
Website:WWW.FLIPKART.COM

1. I had booked one hero frlic 12t single cycle on 23 sep 17 during big billion day offer, the expected date of shipping given by flipkart was 30 sep 17 and delivery was 04 oct 17.

2. I requested customer care of flipkart to deliver me at the earliest because the requirement was urgent. They assure me they will deliver it before 30 sep 17. When the item was not received i called customer care and they told me it will be delivered before 04 oct 17.

3. I was continue in touch with flipkart and they assured me the item will absolutely deliver before 04 oct 17. On 4th oct at 5.16 pm i received one message from flipkart that the item has been dispatched and will be delivered by 07 oct 17 and tracking id will be send you at the earliest.

4. On 06 oct 17 i had called about the tracking details of item then i was surprised, they told me the item can not be delivered because it is not available.

5. I tell him why they bluffed me when item was not available how i was able to book the same and why they didnt told me before.

6. I want my item at the earliest and necessary action may be taken against flipkart on the same and if they are not able to deliver the item then why they had open this type of e marketting.

7. Pls investigate at the earliest, the details are as follows:-

Item name - hero frolic 12t single seater cycle
Payment mode - cash on delivery
Date of booking - 23 sep 17
Expected date of shipping and delivery by flipkart - 30 sep and 04 oct 17.
Order id - od[protected]
Name - krishna kumar mishra
Mob no. [protected]
Address - ins kabra
C/o fmo
Naval base
Kochi - 682 004
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Dec 7, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Oct 31, 2017
Flipkart Customer Care's response
Interacted with the customer issue resolved
Complaint comments 

Comments

Pls resolve d complain at the earliest

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