[Resolved] Flipkart — Not able to change phone number on Flipkart app | |
I am a regular user of Flipkart, and I have been desperately reaching out to them to change the phone number associated with my account, as I don’t have access to it anymore. I have been ignored by Flipkart customer service. I have reached multiple times to them via email and there’s no way I can have a direct call, as they keep calling in my number which isn’t available anymore. Flipkart has this rule that if the number has to be changed they will send otp to the old number also, which isn’t available to me anymore. The customer service at Flipkart told me to send them my indentification proof if I want my number to be changed, which I did on July 26, 2021. It is September 17, 2021 today and they have not done anything yet, it is impossible for me to change the phone number through the app as they have made it u changeable now, I am tired by reaching out to Flipkart for such a small thing, so many times. Was this information helpful? | |
Oct 21, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 19, 2021 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
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