[Resolved]  Flipkart — Not able to change phone number on Flipkart app

I am a regular user of Flipkart, and I have been desperately reaching out to them to change the phone number associated with my account, as I don’t have access to it anymore. I have been ignored by Flipkart customer service. I have reached multiple times to them via email and there’s no way I can have a direct call, as they keep calling in my number which isn’t available anymore. Flipkart has this rule that if the number has to be changed they will send otp to the old number also, which isn’t available to me anymore. The customer service at Flipkart told me to send them my indentification proof if I want my number to be changed, which I did on July 26, 2021. It is September 17, 2021 today and they have not done anything yet, it is impossible for me to change the phone number through the app as they have made it u changeable now, I am tired by reaching out to Flipkart for such a small thing, so many times.
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46427
    Pending
    0
    Resolved
    25427
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information