[Resolved]  Flipkart — not getting my refund amount since one month

Address:

Gurgaon, Haryana, 122001

Hello Team,

I have ordered the "Panasonic SC-HT19GWK- 45 W BT Home Audio speaker" around one month back.
But I received Panasonic Ear phone order id "OD[protected]" instead of home audio speaker.

I raised a concern so many times about this but everytime get the same line from customer care that we will surely resolve your quary and send you a right product
but I didn't get.

At last I raised a request for money back (refund my full amount).
when the delivey boy came to take to product he denied to take the delivery and he said I want home audio speaker not this ear phone.
I explain the whole story that I got only this one not the home audio speaker but he not agreed on that and he went away.

Now again six times visit happened from delivery boy and again everytime he denied.

I already faced so much inconvenience as no response from you and I highly dissappointed being a loyal customer.

Can you plz refund my full money back as being more than one month to talking follow up.

Please find the attachment for what i order and what i received.

Thanks and Regards,
Hitesh Bansal