[Resolved] Flipkart — not giving options for paying flipkart pay later dues

mkh9824

from Mumbai, Maharashtra

Website:

www.flipkart.com

My flipkart account ([protected]@gmail.com) have a due of ₹486 which i was used to purchase a product from flipkart but on 19th october, 2018 they was blocked my account for some reason and the due date of that ₹486 amount is 10th november, 2018. So now, i was not able to pay my dues because they blocked my account before the due date and now they are calling me for payment of dues but they was nit giving mr the link of payment from which i can pay. When i was asked that unblock my account for some time then they was telling that we was unblocked your account for 24hours but actually they don'. If they was unblocked my account then they will have to inform me about the same then i am able to make payment. The amount of ₹586 (Order amount + late payment fee of ₹100) was still unpaid to them because they was not giving me an option to pay.

So it's a humble request sir that please look into this.
I want to pay because i was getting the message like 'please pay your dues to avoid possible legal action'... See i am a student and i was always be ready to pay but what should i do when if i will not getting any option for paying money.

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Jan 24, 2019

Complaint marked as Resolved

No Steps was taken by Flipkart, they was tell me the same thing that 'your Account cannot be unfreeze now...I was asked for payment options but they was telling the same thing that account is freezed...

Flipkart customer support has been notified about the posted complaint.

Dec 14, 2018

Updated by mkh9824 See this I was revert them many times but they was telling again and again the same thing that revert on mail...I was added an Evidence below in the form of Image...