[Resolved]  Flipkart — not giving refunds on faulty mobile..

Address:416114
Website:www.flipkart.com

I purchased lenovo vibe k5 plus.. Yesterday on 21st of july i received the handset.. And the very next day it was hanged and didn't respond until restart..
I called flipkart customer care and they were suggesting me to go through the troubleshooting.. Why would anyone go through troubleshooting on the 2nd day of new handset.. I asked them to give me refund, so they told me that it's not their policy.. I wanted that handset for special occasion. And now i'm stuck.. Help me getting my refund (7499/-)..
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Sep 2, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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