Flipkart — Not initiated my refund

Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 56

Sir/mam
Firstly they cannot delivered me product and showing delivered product to me. When i complaint aganist this they all will just doing time pass with me from last 15-16 days my complaint going but there is no solution
They always say to me there is some technical issue so we will call you back within 24 hours and next day the same thing telling me again and again
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