[Resolved] Flipkart — not received the phone

Madugula Sunil

from Hyderabad, Telangana

Address:

M/S Yashoda Krishna Toyota,, State highway, 202, Survey no, 101 - 103 , 2-4-1,, Hyderabad, Andhra Pradesh, 500039

Dear sir,
I have ordered real xt on 02.10.2019. The time given to deliver is 08.10.2019. As it is dasara i have not disturbed anyone. But as on today i have not received my mobile. My order no is od[protected].
I called may times to[protected]. They respond and they say "sorry" the product will be delivered soon. They will never transfer the higher authorities not the flip cart team is bothered. Is this is service the filp cart is providing. Really i am getting frustrated. More over the deliver has been given to ecart (Which is habsiguda branch, hyderabad. Their caption say "ecart delivers the good in same day".. Is this statement is foolish..

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Dec 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Flipkart Customer Care's response Hi,

We're writing about the status of your order with order id OD[protected].

While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 17 October by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.

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Comments

Khajaismail

from Delhi, Delhi

I placed order on 2nd oct and promised delivery date is 6th oct but my order not yet delivered
I received a msg that your issue will be resolve by 12oct but again they send me msg that ur issue will be resolve by 14th oct when ever i call they are delaying my order and they are taking 2-4 days only for resolution

Deepak Solomon

from Ajmer, Rajasthan

Sir, I ordered a redmi 7s 64gb phone with o.id OD[protected] but your delivery boy mr. Pankaj not collect my old phone with I ordered in exchange. My old phone is good condition he removed my screen gard, your company is not good. Please refund my advance.