Flipkart — not refunding the order placed on 15 november

Flipkart — not refunding the order placed on 15 november

A Arpitthebrave from Kanpur, Uttar Pradesh

Order id:[protected] Hello sir My name is arpit srivastava, number: [protected], email: [protected]@gmail.com I have ordered a manq solid single breasted wedding, formal men's blazer, seller: manq from flipkart on 15 november; 2019 using flipkart pay later option. The problem is when i tried returning it flipkart blocked my account, then i contacted their customer care which replied that they are registering a complaint [incident: in[protected]], on 27 november 2019. Now its 4 december 2019, they keep on refusing to refund my money and even their senior customer care agent told me that nothing is wrong in my account and its a computerized glitch which will be fixed by 2 december 2019. There customer care is so irresponsible that they even told me they dont have the authority to solve my problem and are transfering my issue to their senior. Desired resolution is refund by 10 december as i am unable to log in the flipkart acccount and i have to pay the paylater before 10 december to avoid late charge. They just comment that they will revert on it but never do solve my problem. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Dec 09, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Dec 09, 2019 Updated by Arpitthebrave Same response everytime I post a complaint but their senior customer executive told me that this is a flipkart side computerized glitch that it shows this reason but their is nothing wrong in my account . Fraud flipkart Verified Support Dec 30, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Jan 29, 2020 Updated by Arpitthebrave Same response everytime I post a complaint but their senior customer executive told me that this is a flipkart side computerized glitch that it shows this reason but their is nothing wrong in my account . Fraud flipkart Jan 29, 2020 Updated by Arpitthebrave Flipkart blocked my account too, frauds .
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