[Resolved] Flipkart — not replacing mattress with correct size | |||||
I bought a peps mattress two days ago. It is bit short to my cot and asked seller to replace it with the best fit to the cot. The seller also has the mattress which is a best fit to my cot. I am also ready to pay if any extra charges. I don't understand what is the problem he can face by doing so? The mattress is as like as how it was delivered. Flipkart should deliver the product what customer wants and should not force the customers to use the product which does not meet his/her requirements Was this information helpful? | |||||
Jun 29, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 23, 2018 Flipkart Customer Care's response We will revert on it.
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If I bought a mattress in any nearby shop it would have been replaced with the one which I am looking for. Why the same is not applicable when the product is purchased through Flipkart.
Now I can’t use this product. This brings me a question to my mind that I should think twice before I order anything in Flipkart.