Flipkart — not returning the manq blazer and also blocked my flipkart account

Flipkart — not returning the manq blazer and also blocked my flipkart account

A Arpitthebrave from Kanpur, Uttar Pradesh

Order id: od[protected] Hello sir My name is arpit srivastava, number: [protected], email: [protected]@gmail.com I have ordered a manq solid single breasted wedding, formal men's blazer, seller: manq from flipkart on 15 november; 2019 using flipkart pay later option. The problem is when i tried returning it flipkart blocked my account, then i contacted their customer care which replied that they are registering a complaint [incident: in[protected]], on 27 november 2019. Now its 4 december 2019, they keep on refusing to refund my money and even their senior customer care agent told me that nothing is wrong in my account and its a computerized glitch which will be fixed by 2 december 2019. There customer care is so irresponsible that they even told me they dont have the authority to solve my problem and are transfering my issue to their senior. Desired resolution is refund by 10 december as i am unable to log in the flipkart acccount and i have to pay the paylater before 10 december to avoid late charge. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Dec 05, 2019 Flipkart Customer Care's response We will revert on it. Dec 06, 2019 Updated by Arpitthebrave They didn't return the product, just told me to wait till 9 December for no reason specified, no call from them yet, sir help me flipkart is not refunding the order everytime I call them their senior customer executive tell me they can do nothing, they keep neglecting my problem . Verified Support Jan 28, 2020 Flipkart Customer Care's response Hi, We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Thanks, Jan 29, 2020 Updated by Arpitthebrave Flipkart is such a fraud company, blocked my account and now replying so late and that too the same rubbish they wrote before .
Add a Comment	Share
Submit Close