[Resolved]  Flipkart — not yet received my redmi k20 phone - od[protected]

I ordered a redmi k20 from flipkart and paid for it in advance as well. I was supposed to recieve the product on 10th aug and i can see that the phone has reached the nearest flipkart hub to me on 10th aug and yet i still haven't recieved it. Customer care representative has assured me that i will recieve the phone by aug15 and i can't wait that long. It is sad that i didnt even recieve a notification for the delay and that i had to contact customer service to get the update.
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your order for Redmi K20 (Flame Red, 64 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Aug 19 and it will be reflected on 19 Aug 19. closing the complaint from our end. Your kind understanding is appreciated.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46544
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information