[Resolved] Flipkart — od[protected] sent me used products

Preeti Khandekar

Address:

400610

Hello,

Below are my product order details where i have order 3 cosmetics related items
Order id
Od[protected] items)
Order date
Fri, sep 22nd '17 12:12 pm

In this order, i am very much annoyed to see that both the foundations ordered are without original packing and also used one. Especially mac foundation tube is almost empty.. When i checked even those items are marked as non returnable which is more horrible. I am regular customer and really unhappy to get the products in this way.

I request you to take my feedback and provide me justice. I need unused packed product asap

Regards
Preeti.

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Nov 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 06, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, as the customer have issue with the product, initiated the return for refund and informed the promised TAT. Closing the case.