[Resolved] Flipkart — od[protected] received different product

chandru.sekhar.p

from Mumbai, Maharashtra

Address:

Chitradurga, Karnataka, 577501

Dear flipkart team

I was ordered an item of red mi note 7 pro on the date of 8th may 2019 at 11:59 am with od[protected] and it was delivered to me on the date of 10th may 2019 and after few days by using i came to know that the speaker is not working properly so i have raised a complaint for the replacement of same product and it was accepted with replacement id:[protected] but the issue is i have not received the same product i. E. Red mi note 7 pro rather than that i have received some different product i. E. Asus and also i have attached the snapshots of the product and the box which inside the box seal was broken i need an immediate action on this by taking your product back and refund the amount and i don’t know that where this product was stolen/exchanged, surely i can say that the product was not delivered with intact to me kindly make an inquiry on this and refund the amount by taking your product back otherwise i will go through the consumer court by charging a notice to the seller and flip-kart i hope you guys will not take up to the court.

And contact me on [protected] or [protected] immediately.

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Jul 1, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 26, 2019

Updated by chandru.sekhar.p This clearly shows that FLIPKART is cheating the people's by giving a bloody different product and then if you riase a query they will close your account and they will put the mail that, you will be no longer to login to your account, when i was recieved a different product i immediately called the executive and explained the issue and raised a return request and also i was shared the details still also they are closed my account by not clearing my issue, i have ordered only one product in my new account and they are saying that High no of return i think flipkart people's have lost their bloody mind and doing nonsense things like this i need immediate action on this.

May 26, 2019

Updated by chandru.sekhar.p I'm not believing that flipkart is trustworthy because this type of incidents are happened lot of times and that all are seen in this CONSUMER COMPLAINT only and then I'm trying to reach the flipkart executive but the call was not getting connected this is all FRAUD flipkart, i have ordered only one product that to also i have recieved a different product and they are telling you have High no of return in your purchase history this is clearly shows that how Chester they are l, if the flipkart team is got my complaint call me immediately on the mentioned no i need solutions that's it otherwise I'll not sitting simply I'll take upto SUPREME COURT surely,

Call me [protected] [protected]

May 26, 2019

Updated by chandru.sekhar.p Intentionally they putting the call on hold and not resolving the problem, I'm using the AMAZON shopping also and this was never happened with AMAZON this is the only online shopping that doing FRAUD sales and cheating the people's i don't hope so this will survive for a long time, when I'm having all the proofs for not recieving the proper PRODUCT and even they blocked ny account.

Verified Support

May 30, 2019

Flipkart Customer Care's response Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

May 30, 2019

Updated by chandru.sekhar.p You are not supposed to close the account without resolving the problem and for your kind information i have only one order in my purchase history then how it comes High no of return tell me that first after that I'll come to my issue??