Flipkart — od[protected]

 
1 Review
India
 Ravi1108 on Oct 12, 2019
I would like to raise a complaint against flipkart for offering only replacement for mobile

The product which i ordered doesn't have good camera, camera clarity is not as described in the website

Even though product is replaced, camera clarity remains same for the replaced product

Here the problem is camera clarity, how can you force the customer to take the same product by offering only replacement policy?

I would like to go for some good camera phone having more mega pixel camera

I request you to refund the amount

Please don't force and trouble customers by offering only replacement policy

I want to take this further till my refund is initiated

Complaint Status


[Oct 12, 2019] Flipkart customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    72%
    Complaints
    24725
    Pending
    1194
    Resolved
    17457
    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    location
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - od116686069695472000