[Resolved]  Flipkart — od[protected] [incident: in[protected]]

Address:H, no 953 gali tota maina tilak bazar behind novelty cinema delhi -6, New Delhi, Delhi, 11006

Hello management,
I have ordered the asus 6z on oct 21, order id: od[protected] – which had delivered to me on oct 23, would like to inform you that i have received refurnished product from your end, there is no asus brand seal on the asus 6z mobile box, the box was only covered by flipkart packaging, please check attached image

Now i have checked and found more problems on this devise, mentioned below :-

1. There is no 3d curved glass backplate (Gorilla glass 3) protection on this devise
2. 48 mega pixel camera not captured proper picture.

Please find the attached file for your reference, which are mentioned on flipkart website.


Request you to please refund/replaced with the new original product.
+6 photos
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Apr 24, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through.
However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Flipkart SmartBuy Tempered Glass Guard for Asus 6Z" was delivered to you on "04 Nov 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Your kind understanding is appreciated.
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