[Resolved]  Flipkart — Office chair - Fake warranty, no support provided

Address:	Bangalore, Karnataka, 560029
Website:	flipkat.com

Product name: woodstock india leatherette office chair
Seller: woodstockindia
Delivery date: 17-sep-2017
Order id: od[protected]

I am writing to raise my serious grievance regarding my order of woodstock office chair through flipkart. While the order was delivered, it seemed to be an old product but i kept and started using it. Within 2 months, the leatherite fabric started cracking on hand rests. Now it is also cracked on the seat.

I reached out to woodstock seller multiple times but there has been absolutely no response. There was a warranty of 12 months provided but i am not getting any attention from seller. I also raised my complaint with flipkart at least 10 times by raising ticket but everyt time it was conveniently ignored. If seller is not complying with their promised warranty, flipkart must look into matter seriously as customer believes what's been written on flipkart site.
I am trying to get my problem addresses from last 6 months but nobody cared about it. This is really pathetic customer experience and i want to raise it to the company to block the seller to sell woodstock products.