[Resolved]  Flipkart — one month delay in installation

Address:	Bangalore, Karnataka, 560095
Website:	www.flipkart.com

Dear sir/ mam

This is to share my disappointment with the overall buying experience from flipkart. I bought an lg automatic washing machine (Order id - od[protected] last month. Delivery date of the machine was delayed from 17th march to 23rd march.

It's been almost a month that i have still been waiting for the installation. My old machine has been picked and i can't use the new one as installation hasn't been done. This has caused me extreme inconvenience. I have made numerous calls to flipkart and still my issue has not been resolved.

Every time i call on the flipkart customer care, i get a new timeline for the installation from 2nd april to 10th april to 16th april. And now i am told that it will take more time. Even talking to senior customer care managers is futile. I am unable to understand what is taking so long to get a simple installation done. I even asked for the seller's contact details so i can coordinate with the seller directly. This request was also denied stating that flipkart's policy doesn't allow so.

I am extremely sorry to have made a purchase through flipkart.

The way this matter has been handled shows that flipkart doesn't care a bit about its customers. I am tired of making calls and continuous follow ups.

Dolly sharma