[Resolved] Flipkart — one touch ultra test strips for glucometer

1 Review
 sathiyabal on Aug 13, 2017
Johnson & johnson onetouch ultra 50 test strips glucometer
Id od[protected]. Dt.02/08/2017
Without any request from me for cancellation i got a message "we would like to inform you that we have processed your cancellation request for the following items in the order with order id od[protected]."i would like to know the reason for cancelling the above order.
R. Sathiyabal, mobile no. [protected], (Country code 91) email id sathiyabal@gmail.com co
Complaint marked as Resolved Sep 15, 2017

Complaint Status

[Aug 13, 2017] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Aug 13, 2017
We will revert on customer complaint.
Verified Support
Flipkart Customer Care's response, Aug 14, 2017
We have interacted with the customer, apologized for the issue, informed that the order was rejected by the customer itself, that is the update that we got, customer stating he has not cancelled it. Apologized and informed it is already cancelled and the refund is completed and informed the TAT for refund. Informed to place a fresh order as it is available in the website. Customer also stated someone have called him asking for bank details, informed if you find it suspicious kindly do not provide any details, and asked to raise complaint in cyber crime. Customer agreed and hence closing the case.
Updated by sathiyabal, Oct 13, 2017
I made a fresh order for the same product and got it delivered promptly by FLIPKART.I appreciate their customer care executive's prompt service. I, m happy that they are more humane.
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - one touch ultra test strips for glucometer