[Resolved]  Flipkart — order and customer executive

#Horriblecustomerservice#

I have ordered a product which was supposed to be a gift for my sister was cancelled by the seller without any notification. When I called the customer care and to my request the call was transferred to NAKUL TYAGI who said that he is the floor supervisor and last point of Escalation, who failed to even give me the complaint number and said that he cannot do that. I kept asking for the complaint or reference number but he didn't give me one..after talking to more than I hour, we could not come to a conclusion.
I request Flipkart to listen to the recording I had to do and make sure serious action is taken against the person.
If this is the scenario people will loose trust on Flipkart as there is not guaranteed delivery.
Order ID : OD[protected]