[Resolved] Flipkart — order automatically canceled on big billion days | |||||
I had ordered 10 apparels from flipkart on 9th oct, 2018 (Order number - od[protected]. I have received 4 out of them today. After sometime the order of all the apparels got cancelled and the delivered items reflected the return request with the message that "the shipment is cancelled/return requested by you". But i haven't initiated any return request or cancelled any item. When i called the customer service they replied that the seller has cancelled the order and they can't do anything. This is a highly unexpected and irresponsible behavior shown by flipkart. This occurred during the big billion day by flipkart on 10th october 2018 Was this information helpful? | |||||
Nov 13, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 Flipkart Customer Care's response We will revert on it.
Oct 13, 2018 Updated by Arsh Kedia If you guys can't handle such big sale and cancels the order they why you put sale and advertise so much.Now you are convincing me over call to reorder the product when it is either out of stock or price has increased. I just don't care about any technical error of seller. I ordered the product at flipkart and flipkart is responsible to deliver the product to me. Is this type of "Buyer's Protection" you maintain?? By cancelling their orders.  | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Now you are convincing me over call to reorder the product when it is either out of stock or price has increased.
I just don't care about any technical error of seller. I ordered the product at flipkart and flipkart is responsible to deliver the product to me.
Is this type of "Buyer's Protection" you maintain??
By cancelling their orders.