[Resolved] Flipkart — order automatically cancelled without information | |||||
My order no - od[protected], i was ordered one kent ro on 14.10.2017 i have not cancel my order but it automatic cancelled. As per customer care the courier agency not find the location. Previously i am getting every delivery then why this time the courier agency not find the location. Also neither they are called me or mailed me that they are not finding my location and return the order on 20.10.2017 with id[protected]. I want same product at same price of rs 13, 435. I have already paid and i am waiting for a week then it auto cancelled. I want that product at same price. Also contact flipkart care they accept there fault but they not be able to help me. If there is no guarantee to get product then it very bad service and i will file a suit in consumer court regarding this issue if proper action not taken. Was this information helpful? | |||||
Dec 6, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 22, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Oct 29, 2017 Flipkart Customer Care's response We interacted with the customer and informed him that order cancelled from the courier partner hence closing the complaint from our end.
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I am also facing the same problem.
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