[Resolved] Flipkart — order cancel without customer notice | |||
As i have ordered realme 3 pro on exchange of old phone. But pick up boy rejected saying that your product damaged. I personally met the courier company and local hub manager on 6th october 2019 to pay difference amount and to receive my product but the manger told me i will inform you 2 days later then you can take your product. But today when i say order was cancelled without my intimation. I called customer care one of your customer executives said order cancelled reason was customer was not contacted office. I never expected this kind of false compliance from flipkart. I am very disappointed with your service. Flipkart attitude towards customer is very worst and unsatisfactory Was this information helpful? | |||
Nov 8, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 08, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 30, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the order has been cancelled without customer consent. We have interacted with the customer and confirmed that the issue has been resolved. Hence, closing the complaint from our end.
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