[Resolved]  Flipkart — order cancel without customer notice

Address:Tumkur, Tumkur, Karnataka, 572120

As i have ordered realme 3 pro on exchange of old phone. But pick up boy rejected saying that your product damaged. I personally met the courier company and local hub manager on 6th october 2019 to pay difference amount and to receive my product but the manger told me i will inform you 2 days later then you can take your product. But today when i say order was cancelled without my intimation. I called customer care one of your customer executives said order cancelled reason was customer was not contacted office. I never expected this kind of false compliance from flipkart. I am very disappointed with your service. Flipkart attitude towards customer is very worst and unsatisfactory
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Nov 8, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that the order has been cancelled without customer consent. We have interacted with the customer and confirmed that the issue has been resolved. Hence, closing the complaint from our end.
Complaint comments 

Comments

सर फ्लिप्कार्ट से मुझे damaged product. मिला है और में इसका Repalcement करवाना चाहती हूं लेकिन मेरे request डालने पर भी वो लोग रिप्लेस नही कर रहे है और मेरी रिक्वेस्ट को ७ बार रेजेक्ट कर दिया बिना इनफॉर्म किए
और कोई भी हेल्प नहीं कर रहे हैं

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