[Resolved] Flipkart — order cancelled by them

moni91

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700019
Website:	www.flipkart.com

Order id - od[protected]
I ordered a hard disk (Wd my passport 4tb) on 8th oct 2017 they sent me an email of order confirmation. On 13th oct 2017 they cancelled it and when i asked them they said the seller has cancelled it without giving me any valid reason. There is no coordination between flipkart and sellers. They behaved very unprofessionally when i asked them for the valid reason. They asked me to place the order again when the price is high. I never cancelled the order it's their responsibility to complete the order. I want them to complete the order at the same price i ordered it.

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Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 03, 2017

Flipkart Customer Care's response We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue. hence closing the case.