Flipkart — order cancelled twice 13 october

Flipkart — order cancelled twice 13 october

T Terry10

I made 2 orders for rog 2 phone 3 october 2019 made order for Od[protected] cancelled 12 october 2019 made order for Od[protected] cancelled today. Why? 11 october 2019 i have successful bought other items thru: Od[protected] So why is flipkart cancelling my orders on 12 october 2019? Its the second time my orders is cancelled. I am an overseas customer and the address i use is a address from shoppre to allow items to ship there prior to Shipping it to my country, singapore. Please explain and resolve this issue Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 Flipkart Customer Care's response We will revert on it. Oct 15, 2019 Updated by Terry10 I am a overseas customer and Flipkart asked for my citizenship proof. Does my citizenship have anything to do with Flipkart? This is infringement of privacy. However, I have since gave Flipkart a copy of my citizenship card but Flipkart is still asking for my citizenship proof for more than 1 week. Oct 15, 2019 Updated by Terry10 I have received about 14 of such replies: Hello C21370 Terry Tan As a part of our verification process to ensure the security of your account, we will require a few documents from you before your order can be fulfilled by the seller. Please reply to this email within 24 hours along with scanned copies of the documents listed below 1. Copy of your Indian Identification proof (If any) 2. Company ID Proof (If any) 3. Photo ID Proof: International Residence / Citizenship Proofs, etc. as an ID proof to process your order We look forward to hearing from you Thanks, SHAMID P Flipkart Customer Support
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