[Resolved]  Flipkart — order delayed of steam iron

Address:Kolkata, West Bengal, 700044

I have ordered pigeon modern casa 1.0 1200 w steam iron in 29th sept, 2019 and the delivery date provided was 9th oct, 2019.. Since then i have called customer care executive many times and every time they gave me assurance that you will receive your order by 18th oct but it's 19th oct and till now i have not received my order.. Yesterday i called to one of your customer care executive and he told me that my order is out for delivery, i mean how can they lie to the customer. What is the meaning of giving all this offers if can't deliver a product after so many calls
Order id-od[protected]
I hope flipkart will take some action and will not give some lame excuses.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 26, 2019
Flipkart Customer Care's response
Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through.

We are happy to inform you about the replacement of the product Pigeon Modern Casa 1.0 1200 W Steam Iron has been delivered on 30 Oct 2019.

Hence, closing the complaint from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46427
    Pending
    0
    Resolved
    25427
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information