Flipkart — Order delivery delivery willfully

Address:Bangalore, Karnataka
Website:Flipkart.com

I have ordered casio g shock watch on 14 july late night which seller has packed and dispatched at saki naka hub Mumbai on 15th itself but they have committed to deliver it max by 20 july so I have waited though delivery address at chandivali is merely 20 mins but they willfully delayed. Now it's already 21 july and I have not received my product. Also they are not specifying any reason for this. I am really frustrated. Does it takes more than 6 days to deliver at a mere distance of 20 mins?
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