[Resolved]  Flipkart — Order delivery problem

Address:	Chandigarh, Punjab, 160055
Website:	Flipkart

I ordered nutty cashews online it was supposed to come between 31-5 january and they tried to deliver it on 5 january but we were not here and rhey talked to some random person near our house and they said they did not order anything.
The delivery guy assumed that he is the one that lives on this adress and returned the package.
We called to ask about the delivery status because the flipkart site was not making anything clear. The operator said that we cannot do anything and can just try to deliver it by 9 january.
When asked to call on cellphone when coming to deliver the order, it was said that delivery boy is not responisble to call you and inform at the time he is there.
This is ridiculous. For every other site, deliver boys always call when they reach so that if we are not at home we can call a neighbor to pick up the order on our behalf.
We are not reponsible if delivery boy assumes someone else has ordered instead o[censored]s. The operator did not solve our problem at all and did not send us feedback form in the email as well. Because he did not speak well and did not solve our problem. We are not going to order from flipkart anymore and would not recommend anyone to buy from here.