[Resolved] Flipkart — order failed to place but money deducted from bank account | |||||
I tried to order redmi note 5 pro on 21/03/2018 but some how the order canceled and the money deducted from my account. I got a message from flipkart saying 'we have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.' its already 24 days passed but no money has refunded to my account. Txn id:tx[protected] Was this information helpful? | |||||
Apr 27, 2018 Complaint marked as Resolved After 36 days later the issue atlast resolved. I received my refund today. For 28 days I waited but the issue did not resolved, on 13th april I raised a complain regarding this issue in this complaint forum. After 14 days of complain I got my refund today. Flipkart customer support has been notified about the posted complaint. Verified Support Apr 14, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Apr 27, 2018 Flipkart Customer Care's response Customer raised a complaint about amount was debited but did receive the refund amount back, we interacted with the customer apologies for the issue and escalated the issue to the concerned team, cx confirm have receive the amount hence closing the complaint from our end.
| |||||
1 Comment | |||||
Comments
56%
Complaints
46427
Pending
0
Resolved
25427
View all 46427 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
I was making the payment online the amount was deducted from my account but not added with product so when the courier boy had come, money was again paid to him . I want my money refund back to my account 539/-. As I already paid to the courier boy .
Regards
Shweta
[protected]