[Resolved]  Flipkart — order id: od[protected]

Address:	Bangalore, Karnataka, 560068
Website:	flipkart.com

I ordered a intex washer for urgent usage in flipkart on friday (Sep 15th) only for its 1 day delivery. But the product arrived as defective on saturday. When i reached out to customer executive they mentioned that refund is possible. So i went and bought a new washing machine from the store. When i again reached out to them they are mentioning that refund is not possible. Addition to that replacement of new washing machine also not reached on scheduled time (19th sep). I didn't expect this kind of bad experience from flipkart. I am very much dissatisfied with customer executives poor conveyance. I need my money back.

Following are the blunders by flipkart in this scenario:

1. Sending a defective part while the product need is in urgency for the customer.

2. Promising the delivery date of the replacement as it didn't fulfilled on time.

I don't want replacement anymore. I want refund on time else flipkart will face necessary legal actions on court and brand reputation will be destroyed in all the social networks.