[Resolved]  Flipkart — Order ID: OD[protected]harassment)

Address:	Bangalore
Website:	flipkart.com

Order ID: OD[protected]
On 22 Sep-21, I had ordered SSD of 1TB for my crashed desktop, but I received 500GB. Raised the concern 8 times on 25-Sep-21 with the customer care. On their advisor's advice, I then created the replacement as no return option was available. Date to resolve the issue was given as 07-OCT which was unacceptable to me. So, I was told to cancel the replacement by customer care supervisors stating that the return option would 'automatically' appear after 2 days!!!
Now Flipkart is asking for photo ID for replacement.
This is harassment and in violation of the customer rights and privacy. Who has authorized them to collect personal data. Pls return your wrongly sent item and stop these tactics to discourage customers from raising genuine concerns.