[Resolved]  Flipkart — order is not delivered od[protected]

I have ordered a pet bed on 28th September 2019 from flipkart and the product name is (slatters be royal store SBRS0019 XL Pet Bed (Multi Colour)) and my order number is OD[protected]. The delivery date was 6th Oct 2019; but today is 15teen Oct 2019 and my product is not delivered yet. Even I don't have any update about my order. I have called many times in flipkart they always say one thing (Mam, please wait for 24 hours). All customers care executives are disappointed me, they all are unprofessional, they only used scripts; and they always says that our team is working on this and not providing me any resolution. I think 17teen days are more than enough to wait for a product. Now flipkart members is not ready to cancel my order and they are not giving my money back. One of the worst experiences with flipkart. You have lost your premium customer. Never expected from flipkart k wo logo k paise kha jayege. Shame on you Flipkart.