[Resolved] Flipkart — order not yet delivered from flipkart | |
I ordered pureit on 6th nov 2019, the delivery date was 15th nov but it didn't get delivered. When i contacted flipkart customer support they told me to wait till the resolution date. I waited till 23rd nov and they told me to cancel there order since they are not able to deliver the order. They also asked me to reorder the same purifier and this time they will make it sure that the order will get delivered. Again i ordered the same thing from flipkart on 23rd nov and the delivery date was 6th dec. Today it is 9th dec but still it is not delivered. When i checked with customer support for the first time, they give me resolution date as 11th dec and second time when i contacted them they gave me resolution date as 12th dec. Today, on 9th dec when i asked them for commitment, they even didn't do it. They are not even giving the status on my request. I have already waited for more than 1 month, but still they are asking me to wait till 12 dec. Worst service ever. If you cannot deliver the order, you should not accept the order on first place. Please improve your process to resolve the issues. Flipkart is not giving any information on the request also but they are expecting that customer will wait for so long. Worst service and customer support ever!!! Was this information helpful? | |
Jan 12, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 10, 2019 Flipkart Customer Care's response We will revert on it.
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1 Comment | |
Comments
Laptop bought with DOS. After i installed windows 10, drivers are not supported on system. So why you are selling products like it..and also u did not get back it with return policy. It's like fraudkart instead of flipkart
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