[Resolved]  Flipkart — order number - od[protected]

Address:Bangalore, Karnataka, 560029
Website:www.flipkart.com

Order#od[protected]. I ordered this for my family at hazaribagh on sun, sep 24th '17. I was promised a delivery date of 5th which was repromised as 10th and today they cancelled the order leaving with no option of getting a new product delivered to my family before diwali. Who authorized them to cancel my order. Is this democracy or hitler rule in inida where anyone can do anything with your moral values. There is n number of complaints against this seller on flipkart but still no action is being taken. I did order this product on 24th september as a diwali gift for my parents and today this order has been cancelled without my notice. I did call gati the courier partner and they informed that the product reached the destination and delivery attempt would have been made today but before that an update from flipkart was sent as rto (Return to origin). They are saying they will still attempt the delivery if that status is removed and they are informed to attempt delivery.

Kindly do the needfull. Please have this product delivered because i do not have any other option of making alternate arrangement or separate order because it wont reach my parents before diwali as its just 7 days from today. Please have the rto status changed and have the product delivered.
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Dec 12, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We spoke to customer and he confirmed the refund the courier charge of Rs.2000/- is also confirmed by customer that he had received successfully.
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