[Resolved] Flipkart — order status not updated and not delivered | |||
I order lenovo black 16gb order id od[protected] on 1 feb & 3feb delivery date but order not deliver & i call to customer care say that the technical problem due to not update & not deliver also so he said we generate query & ur order is not delivered before 11 feb the order is automatic cancel but order is not cancel & i call today they said technical team contact you but i want my cancel this order contact-[protected] Was this information helpful? | |||
Feb 27, 2019 Complaint marked as Resolved after 18 days cancel my order & after 8 days i got my refund Flipkart customer support has been notified about the posted complaint. Verified Support Feb 13, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Mar 15, 2019 Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on 22 Feb 19. However, if the refund is not reflecting, requested customer to contact the Phonepe customer care with the reference number shared. Hence, closing the complaint from our end.
| |||
3 Comments | |||
Comments
I had bought go pro hero 9 action camera from Flipkart, which was gift to my sister but when I turned it on it happened to defective one. When I raised dispute to Flipkart they said due to some issue it's showing product is not delivered and they asked for proof like invoice copy, QR code image and product image I gave it after all this they asked me for bank details even that I have but still is not resolved and they are least bothered to help me out.
Reply
I have not received my order on time, i have been waiting today and the order ID status is not being updated and arriving today msg is being simply displayed... Its totally unfair ... .. its already 7 days today... ! I want my issue to be resolved nd delivery should be made as soon as possible!
55%
Complaints
46544
Pending
0
Resolved
25436
View all 46544 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information