[Resolved]  Flipkart — order status not updated and not delivered

Address:New Delhi, Delhi, 110034

I order lenovo black 16gb order id od[protected] on 1 feb & 3feb delivery date but order not deliver & i call to customer care say that the technical problem due to not update & not deliver also so he said we generate query & ur order is not delivered before 11 feb the order is automatic cancel but order is not cancel & i call today they said technical team contact you but i want my cancel this order contact-[protected]
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Feb 27, 2019
Complaint marked as Resolved 
after 18 days cancel my order & after 8 days i got my refund
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
Flipkart Customer Care's response
We will revert on it.
Feb 14, 2019
Updated by Movie Edit
No Flipkart all agents said that order cancel approval req send to seller & take 24 hours to cancel but order is on hold & also said technical team contact me but i dont receive any call & please cancel this order & i take this refund not want this product
Feb 14, 2019
Updated by Movie Edit
pfa of this mail today i receive

Verified Support
Mar 15, 2019
Flipkart Customer Care's response
Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on 22 Feb 19. However, if the refund is not reflecting, requested customer to contact the Phonepe customer care with the reference number shared. Hence, closing the complaint from our end.
Complaint comments 

Comments

I had bought go pro hero 9 action camera from Flipkart, which was gift to my sister but when I turned it on it happened to defective one. When I raised dispute to Flipkart they said due to some issue it's showing product is not delivered and they asked for proof like invoice copy, QR code image and product image I gave it after all this they asked me for bank details even that I have but still is not resolved and they are least bothered to help me out.

I have not received my order on time, i have been waiting today and the order ID status is not being updated and arriving today msg is being simply displayed... Its totally unfair ... .. its already 7 days today... ! I want my issue to be resolved nd delivery should be made as soon as possible!
My order tracking status is not updated and today it is supposed to be delivered.I have no clue about my delivery status.No update still from flipkart i want it to be resolved soon.What is wrong with flipkart its pathetic.

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