[Resolved] Flipkart — ordered and paid for a product and delivery delayed by many days | |||
As per flipkart order id:od[protected], i have already order a product on 9th september and payed an amount of 2996 online to flipkart. They said they will deliver the product by 13th september which they failed in doing. After my constant effort i got to speak to the concerned team and they said the product will be delivered on 18th september. That is 9 days after the day of ordering and paying. They are intentionally delaying the delivery to promote one day delivery option. On 17th september i received a message saying that my product will be delivered today. And i called the delivery boy and he didnt keep the word. Product was not delivered and the status of the product is still out for delivery. There is no option even for cancelling the prypduct now. Now when i called their customer service they are saying i have to wait for 24-48hours. I find the ridiculous and i need compensation for this kind of behaviour towards consumers. Was this information helpful? | |||
Sep 18, 2019 Complaint marked as Resolved The issue is not yet resolved by the company.. The product is not yet delivered.. then who is the issue resolved? Flipkart customer support has been notified about the posted complaint. Verified Support Sep 19, 2019 Flipkart Customer Care's response Hi Ambika, We are sorry for the trouble caused. We're writing to you about your Philips HL7710 /00 600 W Mixer Grinder with order ID OD[protected]. We’d like to confirm that the seller has initiated the refund on 18 Sep 19 and this amount will be credited in your account within 6 business days.
Verified Support Sep 19, 2019 Flipkart Customer Care's response Hi Hareesh, We are sorry for the trouble caused. We're writing to you about your Philips HL7710 /00 600 W Mixer Grinder with order ID OD[protected]. We’d like to confirm that the seller has initiated the refund on 18 Sep 19 and this amount will be credited in your account within 6 business days.
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