[Resolved]  Flipkart — ordered poco m2 pro 6 gb ram 128 gb stores (16999/-) rs

This is regarding the last order of [poco m2 pro 6 gb ram 128 gb stores (16999/-) rs] i placed this order through iob debit cart where 75/- rs off and i paid 16, 924/- on (1st september 2020) 7:50pm. Amount debited and the order is in pending status till now of around 15 days.

I have reached flip-kart support for several time's and today is sep 14 2020 almost 15 days crossed, till now we i have not received the refund yet. I was asked to reach bank, they confirm that payment was successful from their end and i received proper bank response message [amount debited] on the day of transaction.
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Sep 15, 2020
Complaint marked as Resolved 
Information wrong
Flipkart customer support has been notified about the posted complaint.
Sep 14, 2020
Updated by Dhinakaran Ramu
Fake Resolution dates by the Flipkart, they convince me by telling [ call back from backed team shortly ] never ever I received a call in these 15 days, i called them on the date which[protected],[protected],[protected],[protected] and my current resolution date is[protected].

Verified Support
Sep 15, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 15, 2020
Flipkart Customer Care's response
Hi,

We are sorry to let you know that payment of Rs 16999/- was unsuccessful on 01 Sep 20, for POCO M2 Pro (Out of the Blue, 128 GB) with order ID OD[protected].

We understand that you are facing trouble and this is not the experience you had to go through

In case, you have been charged for this transaction, please get in touch with your bank's customer care using the number mentioned on the back of your card and they will sort this out for you.
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