[Resolved] Flipkart — ordered product not received in tat

bijit_0741

Address:

Bita 2 Building, 3rd Floor, Giga space, Viman Nagar, Pune, Maharashtra, 411014

I have ordered a vivo y9li on 12/01/2020 with order id od[protected] amounting rs 6990/- and the delivery date was 14/01/2020. However, we have received an update that the order with tracking id fmpp[protected] will be delayed and will be delivered within 3 days.
Again when we spoke with customer care team on 14th and 15th jan they do not have any clue for the same and saying it will be delivered on or before 20th jan.

Are you people crazy!!! You people do not have any tracking system and specific tat for a particular complaint.

I need a confirm tat and not more than 48 hrs or ill escalate this matter for careless service. If you cant deliver a product in the heart of city within 3 days than its a shame and on the top of it you people are not sure when it will be delivered. Mr. Kalyan krishnamurthy should know this kind of treatment.

Customer name : mohammad shoeb
Mob no ; [protected]
Alt no : [protected]
Email id ; [protected]@rediffmail.com

Was this information helpful?

No (0)

Yes (0)

Mar 9, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

Flipkart Customer Care's response Hi Rahul, We are sorry for the trouble you had to go through.
However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Vivo Y91i (Fusion Black, 32 GB)" was delivered to you on "16 Jan 20''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Your kind understanding is appreciated.