[Resolved] Flipkart — ordered product (operating system) not received

Hena Rajesh

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

From
Terrenus consulting private limited
Sj tower, first floor, vazhuthacaud
Thiruvananthapuram
Hi,
We didn't receive the product we ordered. We got an empty package.

The details are :-

Product details - operating system| win10pro2| microsoft windows 10 professional full retail digital, qty - 2
Gstin no: 07bdqpb9172a1zm
Order id : od[protected]
Tracking id/courier awb no: fmpp[protected]
Please take necessary actions as early as possible.

Thanking you

Hena rajesh v k
Hr
Terrenus consulting private limited
Thiruvananthapuram
Mail id: [protected]@terrenus.in

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Jan 5, 2018

Complaint marked as Resolved

Hi This is to acknowledge that the complaint I have filed yesterday was a mistake. I do apologise about the misunderstanding that led to file the complaint. Acceptance of our apology is highly appreciated. Very Truly Hena Rajesh

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 09, 2018

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, customer state that the issue is been resolved and he thought there might be a disc or something, then came to know about the code which has in that and have to download to get the product, as complaint is been resolved, closing the case.