[Resolved] Flipkart — pathetic service and delivery | |||||
I had placed an order [od[protected]] with flipkart.com which according to the initial details was to be delivered by 20th of october, 2017. However, on the day of delivery on my own cognizance i checked the order status on flipkart, which to my utmost surprise was now showing 23rd october, 2017 as the delivery date. I was provided no updates or intimation of the status change. After submitting a query on the flipkart website, i received an email stating that the order will be assuredly delivered by 22nd october, 2017. But on 22nd evening, when i didn't receive any updates again, i asked the status of my order from the customer care. Which had no solution to my problem except apologizing to me for the delay. The issue that i was facing was of delivery address as my order was supposed to reach on diwali weekend, i had provided my residencial address rather than my office address. As expected, my query wasn't aswered and i am still not sure about my order status. I mean how can even flipkart think of competing with amazon, those guys are of different level and customer dedication is unbelievable. I just hope flipkart learn something from amazon. Was this information helpful? | |||||
Dec 13, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 12, 2017 Flipkart Customer Care's response As already resolution provided to customer and issue has been resolved hence closing the complaint from our end.
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