[Resolved] Flipkart — payment failed but amount rs 13999/- debited towards redmi note 5 pro

Bijayray

from Ranaghat, West Bengal

Address:

Darjeeling, West Bengal, 734001

I tried ordering redmi note 5 pro in today's sale (21st march).. I used my central bank netbanking facility for the payment of the product.. The payment was for rs13999/-.. Meanwhile in the payment process it showed "your payment has failed".. Even then my account was debited.. Kindly look into this matter and initiate my refund at the earliest.. Nor the product was ordered nor the amount is credited.

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Apr 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 22, 2018

Updated by Bijayray As the payment was not successful the order did not get placed hence i cant provide you the order id for this product..i went to the bank n got the transaction id[protected] .. Hope this can help you

Verified Support

Mar 22, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Mar 22, 2018

Updated by Bijayray Should i provide you my registered email id or phn number ??