[Resolved] Flipkart — payment not received. fraudulent activities by flipkart | |||
Hi sir, ma'am, I have ordered a real me c2 from flipkart.com worth rs. Of 5999 on 7thof october 2019. Because of delivery issue i didn't like the product and cancelled it. After that, i got a message from flipkart.com saying that "your refund has been initiated and it will be credited to my bank account in 16th oct 2019. I waited till 16th of oct but didn't get the message for money refund from my bank account. I called flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your customer care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I visited to hdfc bank and they said they have not received any refund from merchant flipkart.com. They said me to ask the arn number from flipkart.com, so that they can check in their system. Again i called to flipkart.com and asked for the arn number. On that they said that they are not having any arn number since i have done the payment through debit card. Instead of that they had given me one reference no and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the reference number and the refund which had never ever happened. I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that refund has been done from flipkart.com. Your bank is lying your money, kindly contact to your bank. When i say raise a ticket regaring my issue to your higher management,. I am pretty sure the problem is from flipkart.com end. Sir, i am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials: Order no - odod[protected] Refund transaction no given by flipkart.com - pzt[protected]cbp3104 Ticket/reference no for the flipkart query raised - in[protected] Was this information helpful? | |||
Oct 18, 2019 Complaint marked as Resolved Still now my refund amount not yet credited.. Kindly help to resolve the issue. Flipkart customer support has been notified about the posted complaint. Verified Support Oct 19, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 26, 2019 Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on 08 Oct 19. However, if the refund is not reflecting, requested customer to contact the bank with the reference number shared. Hence, closing the complaint from our end.
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