[Resolved]  Flipkart — payout not received

Address:

731204

Dear Sir

Not Refund of Money against the Order cancelled by Flipcart

I wish to inform you that I ordered for a Mobile Handset ( Readme 09) through my friend’s Flipcart Account (Shri Samyak Barik ) on 04 July 2018. The price of the product of Was Rs.9999/- ( Rupees Nine Thousand Nine Hundred Ninety Nine only ). The payment was made through my Axis Bank Debit Card. IImmediately after the order was placed, a message that the date of delivery of the product would be 06 July 2018 was sent to my friend. A little after that another messagte came that my order had been calcelled by the seller, was received and it was also assured that the amount would be refunded. But, the amount of Rs.9999/- was not credited back to my account. A complaint was lodged in response to which Flipcart Authorites assured that the issue would be resolved by 18 July 2018. Till today the amount has not been refunded to my account.

I feel that it totally unbefitting of an organization like yours to hold back a customer’s money in the way you did. I would, therefore, once again request you to arrange for immediate refund of my amount failing which I shall be constrained to appeal to higher forum and claim compensation for causing anxiety to me . The details of my identity, order placed with flipcart, and bank account are given below for necessary action at your end.

Thanking you,

Yours faithfully

( Amalendu Chatterjee)

19J Uly 2018

Bank A/c No. [protected]

Order No.OD[protected]

Date[protected]